FAQ
What is Viveks.com?
Viveks.com is a trusted platform for purchasing electronics and home appliances.
Why buy from Viveks.com?
You can purchase products directly from our website from the comfort of your home. We are authorised sellers who focus on quality and giving complete information to you, the customer.
How do I buy a product?
After finding the product you would like to purchase, ensure your pincode is serviceable. Create an account with us, add the product to your cart, and proceed to checkout.
Where can I get delivery?
Currently, we deliver to the entire state of Tamil Nadu.
How long will delivery take?
Within Chennai: 1-3 days. Rest of Tamil Nadu: 2-5 days. We use trusted courier partners for speedy and safe delivery.
I faced an error while making payment.
Reach out to us at esupport@viveks.com .
How do I track my order?
Go to 'My Account' to check your order status. You will also receive an email with tracking details.
How do I cancel an order?
Visit 'My Account' to cancel your order. If the product has already been dispatched, cancellation might not be possible.
How do I contact support?
For retail purchases, call 044-42238000 or email customercare@viveks.com . For online purchases, email esupport@viveks.com .